Privacy Policy

Effective Date: February 21, 2025 1. Introduction Welcome to Sanloaw WhatsApp SaaS. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when using our platform. 2. Information We Collect We collect the following types of information: Personal Information: Name, email, phone number, business details. Usage Data: Interactions with our platform, including messages sent via WhatsApp. Payment Information: Billing details for transactions (handled securely through third-party payment processors). Device & Log Data: IP address, browser type, and system activity. 3. How We Use Your Information Your data is used to: Provide and improve our services. Process transactions and manage accounts. Send service-related communications. Prevent fraud and ensure security. Comply with legal obligations. 4. Sharing Your Information We do not sell or rent your personal data. We may share it with: Service Providers: Trusted third parties assisting in service delivery (e.g., payment processors, cloud hosting). Legal Authorities: If required by law or in response to legal requests. Business Transfers: In case of a merger, acquisition, or asset sale. 5. Data Security We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. 6. Data Retention We retain your information as long as necessary for service provision, legal compliance, and dispute resolution. You may request data deletion by contacting us. 7. Your Rights You have the right to: Access, update, or delete your personal information. Object to data processing under certain circumstances. Withdraw consent where applicable. 8. Cookies & Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze usage, and improve our services. You can adjust cookie preferences in your browser settings. 9. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms. 10. Contact Information For privacy-related inquiries, contact us at cloud@sanloawalliance.com.